Problem
Our client, an Ergonomic Assessments and Consulting company, specializes in workplace and industrial ergonomics. Despite their industry expertise, they faced several operational challenges that were limiting their growth potential and competitiveness.
Key Challenges
Date Fragmentation – Their data was scattered across various platforms, creating silos that made it difficult to aggregate and analyze effectively.
Lack Of Automation -The absence of automated systems for report generation slowed down their service delivery, impacting efficiency and client satisfaction.
Survey and Analysis Capabilities – The client needed an advanced system to conduct ergonomic surveys, analyze the results, and generate recommendations which their current technology couldn’t support.
Complex User Management – Managing diverse user groups – including internal teams, clients, and their employees – through a unified but customisable interface was a major pain point.
Business Impact
These issues were causing inefficiencies that drained resources and limited the company’s ability to scale. Custom development efforts to address these challenges were ineffective and time-consuming, leading to inconsistent processes. This inefficiency also prevented the company from leveraging valuable client data to drive growth.
Existing Tech Stack
The client’s existing tech stack included standard small business tools such as Microsoft Office Suite, HR software, client onboarding platforms, data clouds, and marketing analytics tools. However, these systems operated in silos and lacked the integration necessary to meet the company’s growing needs.
Urgency
As competition increased, the client realized that future growth depended on better data utilization and insights. The need to address these challenges was critical, especially given their limited budget, resource constraints, and the urgency to go to market quickly.
Desired Solution
The client sought a platform that could automate evaluations, integrate data to generate actionable insights, and manage user engagement effectively – all key to driving their next phase of growth.
70%
reduction in development time.
1/3
cost reduction in development.
AI
Capabilities allowed better data Insights expanding revenue opportunities
Zero
downtime as we built in client's local environment.
How KPODATA Helped Ergo Global Build Their Systems:
Data Integration
KPODATA’s EASY PLUG-IN APIs unified the scattered data sources, breaking down silos and enabling Ergo Global to run comprehensive data analysis.
Automation
KPODATA’s Workflow Automation capability The platform provided automated Scheduling, Reporting and Approval, significantly improving operational efficiency and speed.
Advanced Survey Tools
KPODATA’s Built-in survey and data gathering tools equipped the client with capabilities to conduct surveys, analyze data, and automatically generate ergonomic recommendations.
User Management
KPODATA’s Ready User Environments offered robust user management features, allowing seamless interaction between internal teams, clients and their employees.
Scalability and Growth
KPODDATA allowed for the solution to be built in the client’s local environment without any downtime.